News-n-Views

Friday, July 25, 2008

Prayer to Parmeshwara (God) : Please bless my computer

Guys it's my prayer to Parameshwara (My God), as I am computer savvy and love it this funny gift from long back (from last 15 years).

My Dear Parameshwara,

Every Single evening, as I'm lying here in bed,

This tiny little PRAYER keeps running through my head;

Parameshwara, bless all my family, wherever they may be;

Keep them warm and safe from harm, for they are so close to me.

And Parameshwara, there is one more thing I wish that you could do;

Hope you don't mind me asking, Please bless my COMPUTER too;

Now I know that it's unusual, to bless a MOTHERBOARD,

But listen just a second, While I explain it to you, Parameshwara.

You see, that little METAL BOX holds more than ODDS and ENDS;

Inside those SMALL COMPARTMENTS rest so many of my friends.

I know so much about them much the same as you.

We share in what life brings us and from that our friendships grew.

Please take an extra minute form your duties up above,

To bless those in my ADDRESS BOOK that's filled with so much love.

Wherever else this prayer may reach to each and every friend.

Bless each E-MAIL INBOX and each person who hits "SEND".

When you update your heavenly list on your own GREAT CD-ROM,

Bless everyone who says this prayer !!!

Thank u PARAMESHWARA !!!

I know .... all you are not agree with me...just see below....

Articles to Read :
01. INDIANS=>Don't Buy P-E-T-R-O-L
02. Beware of MOUSE (MOUSE ARM !!!)
03. Surface Computer : Microsoft
04. The Road is Never Long Between Friends !!!
05. Principle of Life !!! By Stephen Covey
06. FLY PEN TOP COMPUTER by LEAP FROG
07. The KPO Industry : New Horizen (Part-I)
08. The KPO Industry : KPO & BPO (Part-II)
09. The KPO Industry : Why GLOBAL concentrated to INDIA? (Part-III)
10. What next ? After the Death of One Love Bird.....
11. Amazing Photos From the Russian Website....
12. The Heaven on the Land....
13. Gorgeous photos of the Nature !!!
14. Awesome Pictures !!!
15. Magical Moving Images
16. 3 Words !!!
17. INDIA : The DARK Side !!!
18. Lightning burst captured in photo !!!
19. ...they take 9 months to download
20. Safe in Daddy's Arms !!!
21. Burning Rainbow !!!
22. Volcano oozes lava into the ocean !!!
23. The TULIP's World !!!
24. The Women World !!!
25. Play like a TOY !!!
26. Singapore Threatened by Poision Spider
27. Innocent Kids : Feel Your Childhood !!!
28. I meet SWAMI at our Factory !!!
29. Two Moons on 27th August !!!
30. Awesome Paper Art
31. Mother Power !!
32. Late Hour Working
33. If you plant honesty, it will determine what you will reap later!!
34. Plushy Airports of UK
35. Friendship : From My Mental Vision
36. Selective Listeneing
37. Online Big Bazar of Promotional Products
38. A Live Interview between YOU & INDIAN GOVERNMENT
39. My dear Sweethearts, What is Love?
40. Sir Sachin Tendulkar : Any thing missed here?
41. A Market of Holesale Shirts
42. A Love Story : Not to Forget
43. HP : The New Era of Inkjet Cartridges and Printers
44. Nature : A Natural Friend
45. Choose Your Frame at ZenniOptical.com
46. Mother Of Nation : Mother Teresa
47. Save your car with carinsurancerates.com
48. Arab Belly Dance : The Modern Era of New Dance
49. Keep Close Your Emotions in MailBoxes
50. The World's Most Expensive Vodka : Diva Vodka
51. Europe's Online Ticket Exchange Hub
52. Improve Your Life with Yoga and Meditation
53. Belief in yourself and your abilities
54. Countdown begins : Grab your Tickets Now
55. Health Mistakes We Did Regularly
56. The World of (E)mpire - A Online Shopping Mall
57. Abortion : The Dark Moment of Womanhood
58. Heena : The Mehendi World
59. Create Meaningful Pictures with Water Drops Art
60. Communication Skill : An Accomplishment of Life
61. Budget 2008-2009 : Highlights
62. Music Is Life : Create an email account for preserving songs
63. Smile : The key that fits the lock of everybody's heart
64. Innocence : An innocence review ... my way!
65. A review : 7 Secrets of Success
66. Crown : The mirror of your personality
67. Always allows the Boss to Speak First!
68. Body Art : An art to invoke emotions!
69. How you think about your Dining Room?
70. India : The creation of beautiful classical paintings
71. Mother : The Ocean of Love
72. School In A Cave : I just missed it
73. Birthday and Cake : A Delicious Treat and Emotions of Everyone
74. Photography : An art from the core of the heart
75. Classic Definitions & Cool Meanings
76. A Small Touching Story : Mainly for Professionals
77. Is it your dream bike? - You just dream about Dream Girl
78. 21 tips on take and give philosophy : worth for our lives
79. The Problem, could be very much within us
80. Memorable Gudhi Padwa : Received a greeting through the mail
81. Gather all resources before working on any project
82. India : Truth alone Triumphs - 1
83. India : Truth alone Triumphs - 2
84. India : Truth alone Triumphs - 3 (India Trade)
85. India : Truth alone Triumphs - 4 (Self Reliance)
86. Tata Nano wants the supplier for its 1 Lac Rs. Car. Anybody interested?
87. Honey, where would I have been without you?
88. India : Truth alone Triumphs - 5 (Pharmaceuticals)
89. India : Truth Alone Triumph - 6 (Foreign Multi-National Companies)
90. India Truth Alone Triumph - 7 (BPO)
91. Learn the rules so you know how to break them properly
92. When you leave office today, Put the Glass Down
93. Poison that kill your dreams
94. Life is all about choices : You have Two Choices!
95. A Presence of mind!
96. Your Health is My Concern (Juice) - 1
97. Funny things just enjoy!
98. Let us choose the way to live : Warren Buffet
100. There are 4 things that you cannot recover
101. The Most Important Book – The Book of your life
102. Things that can be done with your cellphone
103. Cholesterol - A silent killer : The truth about your heart - 1
104. Cholesterol - A silent killer : The truth about your heart : Cholesterol and Heart Disease - 2
105. Cholesterol - A silent killer : The truth about your heart : Symptoms, Healthy Levels and Triglycerides of high blood cholesterol - 3
106. Cholesterol - A silent killer : The truth about your heart : Types of dietary fats in the food - 4
107. Cholesterol : A Silent Killer : A good cooking oil, Right Foods and Regular excersie - 5
108. Cholesterol : A Silent Killer : Stop overweight and smoking habits - 6
109. Request to all Sons and daughters on the eve of Father's Day
110. Top 22 things an Indian does after returning to India from "US"
111. Check your computers for DNS vulnerability
112. It is Google's Second Life
113. Voguish contact lens to monitor diseases
114. Water on the Moon
115. Guys, Just try Smiling
116. A Bridge of Love : Just get an essence of the story
117. A Difficult Judgement
118. Warning : I am almost at the end of my rope... and yours
119. Telephone Etiquettes : Make smile on your face

Thursday, July 24, 2008

Telephone Etiquettes : Make smile on your face

Guys and Gals who are working at BPO, Call centers and even at home. This information is only for you. Who helps you out from the severe problem i.e. TELE PANIC or Frustration on Talking.

All you buddies will be able to identify the following things

How to answer Telephones
How to put a customer on hold
How to transfer a call
How to take a message
How to conclude a call
How to deal with angry customers

Professional Telephone Etiquettes!!!

Often a client's first contact with a business is by phone. Professionalism is polite, thoughtful, efficient, educated and valuable at all times.

Before you answer

Be prepared
Turn away from you computer, desk or other work
Have pens, pencils and notepaper handy

Answering the phone

Answer calls promptly – within 3 rings
Smile as you pick the phone – The caller will hear it in your voice
Project a tone that is enthusiastic, natural attentive and respectful. Greet the caller and identify yourself and your company /department / unit. Ask, ‘How may I help you?’’

During the conversation

Enunciate clearly. Speak distinctly.
Use plain English and avoid unnecessary jargon and acronyms
Always speak calmly and choose your words naturally
Use all your listening skills
Focus your full attention on the caller and the conversation
Listen “between” the words
Use active listening to clarify and check for understanding

If there is a problem, project a tone that is concerned, empathetic and apologetic

Avoid the five forbidden phrases

‘’No”
Instead. Find a way to state the situation positively

“I don’t know”
Instead, say: “That is a good question; let me find out for you”

“I/We can’t do that.”
Instead say: “This is what I/we can do”

“You will have to”
Instead say: “Here’s how we can help you”

“just a second”
Instead Give a more honest estimate of how long will take you

Use “LEAPS” with the emotional caller to vent

L - Listen; allow the caller to vent
E - Empathize; acknowledge the person’s feelings
A - Apologize when appropriate, even if the problem is not your fault, You can say, “I am really sorry this has happened” and mean it
P - Be positive
S - Solve; suggest/generate solutions that you can both agree on and, if reasonable, do it!

Concluding the call

End the conversation with agreement on what is to happen next; if you are to follow up, do so immediately.
Thank the caller for calling, invite the caller to caller again

HOW TO PUT A CUSTOMER ON HOLD

Ask customers if you may put them on hold
Wait for a response
Inform the customers why they are put on hold
Give a time frame
Thank customers for holding after returning to the line

How To Transfer A Call

Transfer ONLY when necessary; get the information yourself
Take down the following information:
The person, caller wants to speak to
The caller’s name
The caller’s company name
he reason for calling
Ensure that:
Customers are made aware that the call is being transferred and to whom it is being transferred
The person receiving the call is informed about the caller

Progress Reports

"Mr. Luke's line is still busy, do you wish to continue waiting?"
I'm sorry to keep you waiting, may I check further and call you back?"
"That line is still busy, may someone else help you?“
"I'm sorry, she is still away from her desk, do you wish to continue waiting?"

How To Take A Message

Explain to the customer, why the call could not be transferred.
Identify yourself and for whom you are answering the phone
Indicate the period of time the person will be available
Make sure you get the following info.

- The name of the caller. Ask for spelling
- Organization’s name
- The (correct) telephone number of the caller
- The message. Ask for clarification if necessary

Read back what you've written to be sure you’ve understood the message correctly
Always assure the person that you will deliver the message promptly
Deliver the message in a timely fashion

Ending A Call

Let the caller hang up first so that he/she don’t accidentally get cut off in the middle of a sentence.

How To Deal With Angry Customers

Listen carefully

Convey sincere interest and be empathetic
Agree as often as possible
Remain calm and courteous. DO NOT ARGUE!
Do not interrupt unless the person needs to talk to another person or department
Do not blame co-workers
Explain clearly and be anxious to solve the problem or correct mistakes
Do not make unrealistic promises
Apologize. Be sure to say I'm sorry
Act fast. Acting quickly shows that you are sorry and that you will handle the issue
Follow up. Get back to the caller to make sure the problem has been solved

When You Are Away From The Office

Arrange for coverage or leave a voice mail message for callers
Place a short message on the machine. Callers do not like to wait during a long message
Advise your office of where you can be reached
Check your messages during the day

Placing calls

Plan your call. Knowing what you need to say will make your call brief and effective
Place your own calls when possible to add a personal touch and create a good will
Identify yourself and quickly state your business

Qualities Of A Good Voice

Distinctness
Pleasantness/warmth
Vitality
Naturalness
Expressiveness
Lower, mellow pitch

Tips For Creating A Good Image

Use basic phrases of courtesy--"May I help you?, Please, Thank you, You are welcome"
Use standard, accepted business phrases
Avoid slang-"uh huh, yeah, nope, dude, or bye bye for good bye"
Do not chew gum
Do not slam the phone or cut off abruptly
Smile while speaking. People can "hear a smile" over the phone

Just try it and feel the difference.

Tuesday, July 22, 2008

Guys, flirt with Victory Hair!

Flirt, a romantic relationship and everyone's wishing moment of life. In other words, it may be done simply for quick amusement, with no aim of developing any further human relationship. Guys, here is one question for you all, do you had any flirt with someone in your past life? I know, the answer. It's YES. Even If you could not did any flirt then please do not worry about it. Because I have brings up a contest for all you guys. The name of this contest is "Ultimate Flirting Championship".

Yes, it is the ongoing contest of Extreme Style by VO5. Just wait, please do not confuse. This is the most comfortable online game you never heard here before. Guys, if all you are humbly wish to play this game then all you are right place. I know, one question raised in your mind that how to play this romantic game? or what is the end of it?

Guys, it is just simple. You have to just flirt your opposer and win a Victory Hair. Just wait, let me explain the meaning of Victory Hair. Guys, the simple meaning of Victory Hair is the long hair girl. "Wow, really it's interesting!". Hye, it is not my statements. It is the by heart statements of the winners who then declared as the Victory Hair. Guys, an authority called judge pick up the most proficient flirt as Victory Hair winner.

For more widgets please visit www.yourminis.com

One more thing I would like to add here is, you and your opposer have So when both parties who have bootylicious looking hair and must have the characteristic that provides pleasure and attracts with each other. As soon as it happens, a momentary flash of light developed between you and your opposer. This is the awe-inspiring that how you can establish your win of the Victory Hair.

Guys, it is one of the best way to have a fun with the website Vo5VictoryHair.com. I am sure you can regain your time, unforgotten pleasing moments and 100% fun memories here. Just move your fingers to make fun at this website.

Warning : I am almost at the end of my rope... and yours.

Hi... I'm Your Liver!
Let me tell you how much I love you…in 9 ways

1. I store the iron reserves you need, as well as a lot of vitamins and other minerals.
Without me, you wouldn't have the strength to carry on!

2. I make bile to help digest your food.
Without me, you'd waste away to nothing.

3. I detoxify poisonous chemicals you give me, and that includes alcohol, beer, wine and drugs (prescribed and over-the-counter) as well as illegal substances.
Without me, your "bad" habits would kill you.

4. I store energy, like a battery, by stockpiling sugar (carbohydrates, glucose and fat) until you need it.

Without me, the sugar level in your blood could fall dramatically and you'd go into a coma.

You couldn't have gotten out of bed this morning if I weren't on the job!.

5. I make the blood that got your system going even before you were born.
Without me, you wouldn't be here!

6. I manufacture new proteins that your body needs to stay healthy and grow.
Without me, you wouldn't grow properly!

7. I remove poisons from the air, exhaust smoke and chemicals you breathe.
Without me, you'd be poisoned by pollutants!

8. I make clotting factors that stop the bleeding when you accidentally prick yourself.
Without me, you'd bleed to death!

9. I help defend you against the germs going into your body all the time. I take those cold germs, flu bugs and other germs you encounter, and knock them dead - or at least weaken them.
Without me, you'd be a sitting duck for every infection known to man.

That's how much I love you... but do you love me?

Let me tell you some easy ways to love me, your liver

Don't drown me in beer, alcohol or wine! Even one drink is too much for some people and could scar me for life.

Watch those drugs! All drugs are chemicals, and when you mix them up without a doctor's advice you could create something poisonous that could damage me badly.

I scar easily.. and those scars, called "cirrhosis" are permanent. Medicine is sometimes necessary. But taking pills when they aren't necessary is a bad habit. All those chemicals can really hurt a liver.

Be careful with aerosol sprays! Remember, I have to detoxify what you breathe in, too. So when you are cleaning with aerosol cleaners, make sure the room is ventilated, or wear a mask.

That goes double for bug sprays, mildew sprays, paint sprays and all those other chemical sprays you use. Be careful what you breathe!

Watch what gets on your skin! Those insecticides you put on trees and shrubs not only kill bugs they can get to me right through your skin and destroy my cells, too. Remember they're all chemicals. Cover your skin with gloves, long sleeves, a hat and mask every time insecticides are in the air or if you're handling them.

Don't eat too much fatty food! I make the cholesterol your body needs, and I try to make the right amount.

Give me a break. Eat a good, well balanced nourishing diet. If you eat the right stuff for me, I'll really do my stuff for you!

WARNING:

I can't and won't tell you I'm in trouble until I'm almost at the end of my rope... and yours.

Remember:

I am a non-complainer. Overloading me with drugs, alcohol and other junk can destroy me! This may be the only warning you will ever get.

Take My Advice, Please!
Check me out with your doctor.
Blood screening tests can identify some trouble.
If I'm soft and smooth, that's good. If I'm hard and bumpy, that could mean trouble.
If your doctor suspects trouble, ULTRA SOUND and CT scans can look into it.
My life, and yours, depends on how you treat me.

Now you know how much I care for you. Please treat me with tender loving care. Your silent partner and ever-loving lover….LIVER

Thursday, July 17, 2008

Zenni Optical $ 8 Rx Eyeglasses

Guys, here I am talking about the website that is traded with eyeglasses which protects our eyes as well as improves personality. But the problem here is which type of eyeglasses we have to choose? Is it really affordable to buy? The website “ZenniOptical.com” brings up the solution to all your queries at one place. Yeah! Guys, all you can buy Zenni’s incredible stylish new frame online at "ZenniOptical.com". You have to just surf at this website for varieties of Zenni’s eyeglasses and unique designs.

They bring up unparallel categories of eyeglasses direct to the customer. It is the reason that the profit goes to direct customer’s wallet. The company brings up its conception in the form of eyeglasses from long run.

Zenni's online stores offers you huge verities of eyeglasses like Zenni Optical $8 Rx Glasses. A category ranges from $8 to $19 not being a big event to end users because the all eyeglasses of ZenniOptical made such that, each and every frame definitely suit your personal fashion and style. Whatever the prescribed eyeglasses, ZenniOptical keep the health of your eyes healthy and fine-grained.

You can also read the customer's experiences on Zenni’s eyeglasses at ClarkHoward.com.

So, just surf on and get your wallet worthy eyeglasses at ZenniOptical.com